Privacy Policy

Privacy Policy

Introduction

Welcome to https://rgv-wheels-accessories-inc.rgv4x4shop.com (referred to as “our website” or “we”, “us”, or “the Company”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our online platform, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our website (https://rgv-wheels-accessories-inc.rgv4x4shop.com), including:

  • Accessing and using our applications and services as an authorized user.
  • Visiting any pages linked to this Privacy Policy on our websites.
  • Receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services that you may access through links or integrations on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy outlines the following activities involving your personal information:

  • Collection of Data: We gather various types of personal data, including account details, payment information, financial records, purchase history, mobile device identifiers, location data, feedback, and social media information.
  • Use of Data: This data is utilized to enhance user experiences, personalize content, process transactions, analyze trends, and improve our products and services.
  • Communication: We may contact you via email or phone for marketing purposes, customer support, or to provide updates related to your account.

Personal Data Collection

The types of personal data we collect include:

  1. Account Information: This includes your username, email address, and password used to access our services.
  2. Payment Details: Credit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
  3. Financial and Purchase Data: We may collect information related to your financial transactions, such as order history, shipping details, and payment method preferences.
  4. Mobile Device Identifiers: Unique device identifiers or IP addresses can be used to provide personalized content and services.
  5. Location Data: With your consent, we may access your location data for tailored recommendations.
  6. Feedback and Reviews: Your comments, suggestions, and product reviews help us improve our offerings.
  7. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your user experience.
  8. Product Data: Details about products you view, search for, or purchase on our site are also collected.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to:

  • Enhance user experience by remembering preferences and settings.
  • Provide personalized content and recommendations.
  • Analyze website performance and user behavior to improve our services.

Our cookies are categorized as Strictly Necessary, Preferences, Analytics, and Marketing. You can manage non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

The retention period for personal data varies depending on the purpose of collection:

  • We retain account information and transaction records for as long as your account is active or as required by law.
  • Financial and purchase data may be stored for a longer period to facilitate tax and accounting purposes.
  • If you unsubscribe from marketing communications, we will delete your contact details from our marketing lists.
  • All other personal data will be retained only as long as necessary for the fulfillment of the original purpose or as required by applicable laws.

Data Security

Protecting your data is a top priority. We have implemented robust security measures to safeguard your information, including:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against cyber threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected data from a child, please contact us immediately at the details provided below.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure: Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific reasons.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided below. We will respond to your requests in a timely manner as per applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and options.

Contact Us

For any questions regarding this Privacy Policy, data protection, or to exercise your rights, please contact us: